Please see support package information below. After 2/2018 all support requests require a support entitlement*.
*Graduates of Rex Defense training courses prior to the end of April 2018, show your certificate of graduation with your support request.
Support for BallisticXLR and BallisticPRS includes:
BallisticXLR/BallisticPRS errors/bugs (excludes support for Microsoft Excel itself).
Scope click value calibration.
Reticle subtend map additions.
Calculated vs. actual POI differences.
Limited customization and any other matters at my sole discretion.
Unsupported: If you make substantial modifications to how Ballistic_XLR works I can’t officially support it. I’ll try though. In all reality I’m liable to go the extra mile for you regardless. Just try to make it as easy on me as you can.